Team

Sherrilee Franks
Sherrilee Franks
Managing Broker
With over 18 years in the rental industry, Sherrilee specializes in resort and vacation rental property management. Her extensive knowledge in all areas from time share to residential management provides a solid support to owners, companies and buildings going through transitions such as start up, shut down or high level management turn-over.
She enjoys working on unique and challenging projects and has worked with buildings under the InnKeepers Act, Residential Tenancy Act, leaseholder including life lease and several other.
Sherrilee started managing hotels and timeshares in 2003 in Canmore Alberta. Missing her home town of Vernon, she moved back home and continued her career to include management, support and/or consulting of projects such as Bellasera Tuscan Villas (Kelowna), The Strand (Vernon), Spirit Ridge (Osoyoos), Davis Cove (Peachland), Seclusion Bay (West Bank) and many single family and condo style vacation rentals ranging from $300,000 to $1.8M between Blind Bay and Peachland. Some unique property setups she works closely with also include Historic O'Keefe Ranch (Vernon) and Catherine Gardens Life Lease Society (Vernon).
Sherrilee Franks
Managing Broker
With over 18 years in the rental industry, Sherrilee specializes in resort and vacation rental property management. Her extensive knowledge in all areas from time share to residential management provides a solid support to owners, companies and buildings going through transitions such as start up, shut down or high level management turn-over.
She enjoys working on unique and challenging projects and has worked with buildings under the InnKeepers Act, Residential Tenancy Act, leaseholder including life lease and several other.
Sherrilee started managing hotels and timeshares in 2003 in Canmore Alberta. Missing her home town of Vernon, she moved back home and continued her career to include management, support and/or consulting of projects such as Bellasera Tuscan Villas (Kelowna), The Strand (Vernon), Spirit Ridge (Osoyoos), Davis Cove (Peachland), Seclusion Bay (West Bank) and many single family and condo style vacation rentals ranging from $300,000 to $1.8M between Blind Bay and Peachland. Some unique property setups she works closely with also include Historic O'Keefe Ranch (Vernon) and Catherine Gardens Life Lease Society (Vernon).
Sherrilee Franks
Britt Stewart
Britt Stewart
Managing Broker
As one of the owners and managing brokers of Keystone, and with over 10 years of experience as a licensed strata manager, Britt understands the importance of prompt, professional and knowledgeable support. Training and mentoring of strata managers, as well as overseeing all financial aspects of clients and Keystone are Britt's key responsibilities. She is also very hands-on in providing support for new and unique clients. Britt will always go the "extra mile" to ensure Keystone's clients receive the best service possible. Her positive and cheerful attitude can win over even the toughest critic.
Britt Stewart
Managing Broker
As one of the owners and managing brokers of Keystone, and with over 10 years of experience as a licensed strata manager, Britt understands the importance of prompt, professional and knowledgeable support. Training and mentoring of strata managers, as well as overseeing all financial aspects of clients and Keystone are Britt's key responsibilities. She is also very hands-on in providing support for new and unique clients. Britt will always go the "extra mile" to ensure Keystone's clients receive the best service possible. Her positive and cheerful attitude can win over even the toughest critic.
Britt Stewart
Debra Bye
Debra Bye
Accounting
Debra joined Keystone Property Management in 2018 and has been instrumental in allowing for company growth. With many years in the industry and retired from the Jim Patterson Broadcast Group, Debra brings along a wealth of information.
Debra Bye
Accounting
Debra joined Keystone Property Management in 2018 and has been instrumental in allowing for company growth. With many years in the industry and retired from the Jim Patterson Broadcast Group, Debra brings along a wealth of information.
Debra Bye
Christine Cartier
Christine Cartier
Licensed Rental Manager
Beginning her career in Rental Property Management, Christine started out as an in-house Building Manager in an apartment in Downtown Vancouver 2012. After four years of transforming this building to a whole new standard and a move to the Okanagan, she was ready to take it up a notch and become a fully Licensed Rental Property Manager 2022. 
 
Protecting your home and the success of your investment is a top priority. Promptly looking after the smallest of details, ready to mitigate all tasks to create a worry-free solution, and peace of mind is what you will receive with Christine Cartier. 
 
Giving you the results and building longevity in relationships is very rewarding to her and brings her great joy. 
 
Are you looking for someone that will go the extra mile by loving what she does and valuing your time, vision, and property?  
Christine is accepting new properties, and is excited to work with you. 
Christine Cartier
Licensed Rental Manager
Beginning her career in Rental Property Management, Christine started out as an in-house Building Manager in an apartment in Downtown Vancouver 2012. After four years of transforming this building to a whole new standard and a move to the Okanagan, she was ready to take it up a notch and become a fully Licensed Rental Property Manager 2022. 
 
Protecting your home and the success of your investment is a top priority. Promptly looking after the smallest of details, ready to mitigate all tasks to create a worry-free solution, and peace of mind is what you will receive with Christine Cartier. 
 
Giving you the results and building longevity in relationships is very rewarding to her and brings her great joy. 
 
Are you looking for someone that will go the extra mile by loving what she does and valuing your time, vision, and property?  
Christine is accepting new properties, and is excited to work with you. 
Christine Cartier
Tyler Galan
Tyler Galan
Licensed Rental Manager
Tyler joined the Keystone Team in late 2019. Having completed his license for rental management before joining the team, Tyler also completed the course portion of his strata license. Although the COVID-19 initial lock-down cancelled all final exams, Tyler recognized the importance of rental management in today's world and made the conscious decision to concentrate his career in rental management. His current portfolio extends from Vernon to West Kelowna. Tyler is accepting new properties.
Tyler Galan
Licensed Rental Manager
Tyler joined the Keystone Team in late 2019. Having completed his license for rental management before joining the team, Tyler also completed the course portion of his strata license. Although the COVID-19 initial lock-down cancelled all final exams, Tyler recognized the importance of rental management in today's world and made the conscious decision to concentrate his career in rental management. His current portfolio extends from Vernon to West Kelowna. Tyler is accepting new properties.
Tyler Galan
Hope Gilbert
Hope Gilbert
Unlicensed Personal Assistant

Hope joined the Keystone Team early 2020 as Sherrilee Franks’ Personal Assistant. Having four years experience in customer service and completing the Administrative Assistant Certificate program at Okanagan College in 2019, she is applying her skills and knowledge to her new position. She is eager to face new challenges and learn from her fellow team-members in the upcoming years with Keystone. Additionally, being born-and-raised in the Okanagan, her love for the valley pours into her work. For example, when she is driving to different vacation homes, capturing marketing photos, or volunteering for the community she tackles these responsibilities with not only professionalism, but enthusiasm. Her administrative responsibilities reside at her home office where she connects with her team virtually, however, she is hoping to work from the Kelowna or Vernon office in 2021.
Hope Gilbert
Unlicensed Personal Assistant

Hope joined the Keystone Team early 2020 as Sherrilee Franks’ Personal Assistant. Having four years experience in customer service and completing the Administrative Assistant Certificate program at Okanagan College in 2019, she is applying her skills and knowledge to her new position. She is eager to face new challenges and learn from her fellow team-members in the upcoming years with Keystone. Additionally, being born-and-raised in the Okanagan, her love for the valley pours into her work. For example, when she is driving to different vacation homes, capturing marketing photos, or volunteering for the community she tackles these responsibilities with not only professionalism, but enthusiasm. Her administrative responsibilities reside at her home office where she connects with her team virtually, however, she is hoping to work from the Kelowna or Vernon office in 2021.
Hope Gilbert
Sasha Hall
Sasha Hall
Licensed Strata Manager
Sasha Hall
Licensed Strata Manager
Sasha Hall
Bryan Hyndman
Bryan Hyndman
Licensed Strata Manager
Bryan Hyndman
Licensed Strata Manager
Bryan Hyndman
Viktoriia Ivasenko
Viktoriia Ivasenko
Administrative Assistant
Viktoriia Ivasenko
Administrative Assistant
Viktoriia Ivasenko
Diane Llewelyn-Jones
Diane Llewelyn-Jones
Vacation Rental Specalist
Diane joined Keystone in Spring 2022. Although she is working towards her license in property management, she specializes in vacation rentals. Diane hails from Alberta, and is an actor, director, choreographer, playwright, and vocalist. She holds a bachelor’s degree in Theatre Arts from Brigham Young University in Provo, Utah, and a Masters in Theatre and Performance Studies from York University. Her creative, positive spirit makes her a perfect fit for creating a guest experience that goes above and beyond.
Diane Llewelyn-Jones
Vacation Rental Specalist
Diane joined Keystone in Spring 2022. Although she is working towards her license in property management, she specializes in vacation rentals. Diane hails from Alberta, and is an actor, director, choreographer, playwright, and vocalist. She holds a bachelor’s degree in Theatre Arts from Brigham Young University in Provo, Utah, and a Masters in Theatre and Performance Studies from York University. Her creative, positive spirit makes her a perfect fit for creating a guest experience that goes above and beyond.
Diane Llewelyn-Jones
Samantha Pethick
Samantha Pethick
Licensed Strata Manager
Samantha Pethick
Licensed Strata Manager
Samantha Pethick
Sarah Stephen
Sarah Stephen
Licensed Strata Manager
Sarah joined Keystone in Spring of 2021 and brought with her 10 years commercial, industrial and residential strata management experience from AB. Having worked at major companies such as Artis REIT and KDM Management, Sarah is able to draw upon her extensive experience to assist in navigating any situation. Her efficient and organized style combined with her calm and diplomatic nature allows her to easily foster productive and positive relationships with clients and contractors.
Sarah Stephen
Licensed Strata Manager
Sarah joined Keystone in Spring of 2021 and brought with her 10 years commercial, industrial and residential strata management experience from AB. Having worked at major companies such as Artis REIT and KDM Management, Sarah is able to draw upon her extensive experience to assist in navigating any situation. Her efficient and organized style combined with her calm and diplomatic nature allows her to easily foster productive and positive relationships with clients and contractors.
Sarah Stephen
Martin Stewart
Martin Stewart
Martin has been an integral part of the Keystone team since its inception. Even prior to the launch of Keystone, Martin was part of the strategic planning and company setup.

Having extensive experience working on different continents and in countries with challenging work environments and varying cultural views, has honed Martins diplomatic skills. Patience is also one of his strong suite, which Keystone has drawn on while navigating complex situations.
Martin Stewart
Martin has been an integral part of the Keystone team since its inception. Even prior to the launch of Keystone, Martin was part of the strategic planning and company setup.

Having extensive experience working on different continents and in countries with challenging work environments and varying cultural views, has honed Martins diplomatic skills. Patience is also one of his strong suite, which Keystone has drawn on while navigating complex situations.
Martin Stewart
Carrie Taylor
Carrie Taylor
Office Manager

Carrie joined Keystone Property Management April 2021.  Working in healthcare for most of her career she brings the ability to solve issues with compassion and empathy, always with a smile on her face. Carrie is a cornerstone of Keystone. On her days off you will find her on the lake, biking or taking advantage of scenic areas to read a good book.
Carrie Taylor
Office Manager

Carrie joined Keystone Property Management April 2021.  Working in healthcare for most of her career she brings the ability to solve issues with compassion and empathy, always with a smile on her face. Carrie is a cornerstone of Keystone. On her days off you will find her on the lake, biking or taking advantage of scenic areas to read a good book.
Carrie Taylor
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